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Enter your address for OmniTel High Speed Fiber Internet services here.

Frequently Asked In-Service Questions

UNDERSTANDING FIBER OPTICS

Q - What are Fiber Optics?

A - Simply put, Fiber Optics are hair-thin strands of glass that transmit light. It is the best technology for delivering high performance Internet. Unlike older networks, Fiber Optics are not as distance sensitive. This enables us to provide up to Gigabit speeds with no data caps.

Q - How will a Fiber Optic connection benefit me?

A - A Fiber Optic connection will provide you with access to virtually unlimited Internet speed and capacity; allowing you to work, learn, stream and game without interruption. 

Q - What does Fiber to the Home (FTTH) mean?

A - Fiber-to-the-Home (FTTH) is an Internet delivery network that extends Fiber Optic cables directly into the home or business, completely bypassing the older, existing copper networks.

SERVICE INSTALLATION

Q - If I sign up for services, will I be charged for installation?

A - In areas we are able to provide service, all standard service installations are FREE.

Q - What equipment will be installed on my home or business?

A - We’ll install a small device on the outside of your home or business (about the size of a large lunchbox).

ALL OMNITEL SERVICES

Q - What services will be available to homes and businesses?

A - Internet, digital phone and high-definition residential television. Please visit www.omnitel.biz or call 1-877-OmniTel to discuss service options with one of our representatives.

Q - Do I have to subscribe to all OmniTel services, or can I pick and choose?

A - You may pick one, two or all three services. And phone service is NOT required to receive Internet.

Q - What type of contracts are required?

A - OmniTel does not require a contract for our standard services. One of our goals is to ensure the quality of our services speak for themselves.

Q - If I sign up for Internet Services, do I have to use an assigned OmniTel email address?

A - No. 

Q - If I switch my telephone service to OmniTel, can I keep my phone number?

A - YES! We will handle the details of transferring your phone number. Once the number is moved, your current provider will automatically be notified so they will stop billing you for the service.

Q - What is the OmniTel local calling area?

A – Calling areas vary by geographic area; please contact us at 1-877-OmniTel to speak to a representative.